2024-05-15

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FAQs

WHAT ARE SOME OF THE MOST COMMON PROBLEMS ABOUT WHY PEOPLE CALL FOR

Q: What are some of the most common problems about why people call for air conditioning service?
A: HVAC systems can last a long time if regularly maintained. They can last 12-20 years. A couple of units I have been servicing are approaching 30 years old, though that is rarer.
SEER, the Seasonal Energy Efficiency Ratio, measures an air conditioning unit's efficiency. Higher numbers mean units use less power.
HSPF stands for Heating Seasonal Performance Factor and is an efficiency rating for heaters and furnaces to show how efficient
Q: What are some of the most common problems about why people call for heating service?
A: Warm air coming from vents
Whistling or banging noises
Pilot light going out
Dirty or clogged filters
Not enough heat
Q: What are the benefits of air conditioning?
A: The benefits of air conditioning are to give a comfortable environment at work or at home throughout the seasons.
Q: What are some types of thermostats?
A: 1. Basic mechanical thermostats
2. Programmable mechanical thermostats
3. Digital non-programmable thermostats
4. Digital programmable thermostats
5. Smart thermostats
6. Dual-fuel thermostats
7. Zone thermostats
8. Wireless thermostats

WHEN SHOULD I

Q: When should I turn my humidifier off and on?
A: Humidifiers are generally used in the winter when the air is dryer and can help prevent nosebleeds, static electricity, and dry skin. In the spring and summer, when the air is more humid, you probably won't need a humidifier.
Q: How do I reset my breaker when it has tripped off?
A: If your breaker trips, turn it all the way off, then back on. If this does not work, or the breaker feels "Sloppy", call a licensed electrician.
Q: When should I replace my heating system?
A: If your heating system is in need of frequent repairs, is costing you more in utility bills, or isn't providing consistent temperatures in your home, it may be time for a replacement.

WHAT

Q: What manufacturer makes the best air conditioners?
A: Price, warranty, and noise are the main considerations when choosing an air conditioner. A licensed contractor using best practices can save you time and money.
Q: What does the warranty cover?
A: The warranty covers parts only.

HEATING AND COOLING SYSTEMS

Q: How can I determine the efficiency of my HVAC unit?
A: The best thermostat setting depends on the weather outside, and you should consider upgrading to a programmable or smart thermostat. Bigger is not always better when it comes to picking out a new HVAC unit - you'll need to hire a local HVAC company to come out and inspect your home to determine which size system is right for you. An efficient HVAC unit will save you hundreds of dollars every year on heating and cooling costs.
Q: How can I troubleshoot my own heating or cooling system?
A: If your heating and cooling system isn't working, or isn't performing as it should, start by checking the following:
1. Check the thermostat and make sure it's set correctly.
2. Check the furnace filter and replace it if it's dirty.
3. Check for blockages around the outdoor air conditioner unit.
4. Check the ductwork for leaks.
Q: How often should I have my heating and cooling systems inspected?
A: No, you don't have to have your AC inspected every year.
Q: How do I size a new heating and cooling system?
A: You need to take into account more than just square footage and climate when sizing a furnace or air conditioner. Consider your home's orientation, insulation levels, air infiltration rates, heat gain and loss, window layout, basement and attic conditions, and occupancy.
Q: What type of fuel should I use to heat and cool my home?
A: The best fuel for home heating depends on your individual needs and budget. Gas furnaces are the most popular choice in the United States, but oil and electricity are also viable options.
Q: How can I improve the indoor air quality in my home?
A: IAQ is important for your health. To improve IAQ, ventilate your home, use air purifiers, and avoid using toxic chemicals.
Q: How Do I Control and Reduce My Home Energy Costs?
A: There are multiple ways to improve energy efficiency and reduce energy costs, including upgrading your HVAC system, installing a programmable thermostat and regular HVAC maintenance. Contact E.A.C. Heating & Air for more information.
Q: How are the sizing capacities of heating and cooling systems measured?
A: Heating and cooling systems are sized based on BTUH (British Thermal Units Per Hour). 12,000 BTUH equals one ton. Residential systems can range from 1 to 5 tons.
Q: How is the efficiency of heating and cooling equipment measured?
A: Always ask about efficiency ratings when purchasing a furnace, heat pump or air conditioner. The most-frequently used efficiency ratings are: SEER, HSPF, AFUE and MERV. ENERGY STAR is an EPA designation attached to HVAC products that meet or exceed guidelines for high-efficiency performance above the standard government minimums.

WHAT IS A

Q: What is "HVAC"?
A: HVAC is a system that provides different types of heating and cooling services to residential and commercial buildings.
Q: What is "ENERGY STAR"?
A: The ENERGY STAR logo is a small blue and white logo that is placed on items that meet superior energy efficiency standards. This label provides an easy way for consumers to identify quality, high-efficiency products.
Q: What is a "Heat Pump"?
A: A heat pump is an all-in-one heating and air conditioning system that works year-round to keep you comfortable. In colder weather, the heat pump pulls the heat from the cold outdoor air and sends it inside to warm your home.
Q: What is an "Air Handler"?
A: An air handler is a large metal box that contains a blower, heating or cooling elements, filter racks or chambers, sound attenuators, and dampers. It usually connects to a ductwork ventilation system that distributes the conditioned air through the building and returns it to the AHU.
Q: How does a "Ductless Split System" work?
A: A ductless split system can be used to replace a traditional central ducted system or to supplement it. It uses an outdoor condensing unit, indoor air handler/evaporator (fan coil), and refrigerant line sets to transfer cooled or heated air to individual rooms as needed.
Q: What is "Two-Stage Heating"?
A: Two-stage heating means the furnace has two levels of heat output: high for cold winter days and low for milder days.
Q: What is a "Thermostat"?
A: A thermostat is a temperature-sensitive device that controls and regulates the temperature in a space for systems such as a furnace, air conditioner, or both. When the indoor temperature drops below or rises above the thermostat setting, the device initiates or terminates either the heat or cooling modes, depending upon the thermostat setting and temperature set point.
Q: What is "Indoor Air Quality"?
A: Indoor air quality is important for our health and comfort.
Q: What is the difference between "UV Air Purifiers" and air filtration?
A: – UV Air Purifiers are more effective at removing airborne germs, bacteria and mold than air filters.
Q: What is "Air Purification"?
A: The Blueair Classic 405 Air Purifier is an excellent choice for people with allergies or asthma. It is also a great choice for people who want to improve the air quality in their home.
Q: What is a "MERV Rating"?
A: MERV is a rating system that allows consumers to compare the performance of one filter to another. The higher the MERV rating, the more particles - dust mites, pet dander, air allergens, etc - your filter will remove from the air.
Q: What does "MERV" mean?
A: MERV is a filter rating system devised by the American Society of Heating, Refrigeration and Air conditioning Engineers (ASHRAE) to standardize and simplify filter efficiency ratings for the public. The higher the MERV rating, the higher the efficiency of the air filter. Simply stated, a MERV 12 filter will remove smaller particles from the air than a MERV 8 filter.

AIR CONDITIONER

Q: How does an air conditioner work?
A: The refrigerant in an air conditioning system helps to cool and dehumidify the inside air. The system uses an outside fan to pull air across the external parts of the system to cool and condense the refrigerant.
Q: What maintenance does a UV Air Purifier require?
A: A UV air purifier is a great way to improve your indoor air quality. They are low maintenance and can help to remove harmful airborne contaminants from your home.
Q: What air temperature should my air conditioner produce?
A: The air coming out should be 15°-20° below the temperature of the air coming in.

A DUCTLESS MINI

Q: What makes up a ductless mini split system?
A: Ductless mini split systems are composed of an indoor air handler/evaporator (fan coil), and outdoor condensing unit and an approximate 2.5-3" conduit that accommodates the power (wiring), refrigerant line sets and a PVC condensate line (drain).
Q: How noisy is a ductless mini split?
A: Ductless air handlers are very quiet and are similar to whispering in a library. The outdoor units are less quiet but are still much quieter than a conventional air conditioning condenser.
Q: Why does my heat pump system sometimes freeze up?
A: There are several factors that can cause system freezing. First, if running in the cooling mode check your filters; restrictions in air flow can lead to freezing. Next, thaw the system out by turning off the cooling and running the fan. Also, try turning the system to the heat mode until the ice has melted. If the problem recurs after checking for air restrictions and thawing your system thawed, schedule a service call.

WHY DO I NEED TO CHANGE MY

Q: How often do I need to replace my HVAC filters?
A: HVAC stands for Heating, Ventilation, and Air Conditioning. This system is responsible for generating hot and cold air and ventilating your home. Replacing your air filters regularly is incredibly important for your indoor air quality.
Q: What are furnace ratings?
A: The Annual Fuel Utilization Efficiency (AFUE) is a measure of how efficiently a furnace converts gas into heating energy. The higher the AFUE rating, the lower your fuel costs. All furnaces manufactured today must meet at least 80% AFUE in the south and 90% AFUE in the North. If your furnace is 10 - 15 years old, it very well may fall below the current furnace minimum and waste energy- costing you money.
Q: How often does my heating system need to be serviced?
A: Schedule a maintenance service visit with a licensed HVAC technician once a year to prolong the life of your heating system and keep it running safely and efficiently.
Q: What is the purpose of a furnace filter?
A: Change your furnace filter every month.
Q: How do I determine which filter to buy for my particular model of furnace?
A: Consult your furnace's documentation for filter size information. Consult with our factory trained technicians regarding the efficiency of the filter needed and whether that efficiency is compatible with your furnace's unit. Too high an efficiency, in some models, can cause too high of a static pressure for the motor and can cause premature motor failure.
Q: What is a high efficiency filter, and do I need a high efficiency filter if I have a high efficiency furnace?
A: Filter efficiency is the percentage of airborne particles that the filter removes. A high-efficiency filter will remove more particles than a low-efficiency filter.
Q: How often do I need to change my furnace filter?
A: Change your furnace filter every month.
Q: Why do I need to change my filter?
A: Air conditioner filters are important because they clean the air and protect your lungs, but they can become full of dirt and grime and need to be replaced regularly.
Q: Why do I need to change my filter regularly?
A: Replace your filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs.

WHAT ARE THE

Q: What is the average life of a system?
A: If your system is over 10 years old, it may be time to start thinking about replacing it.
Q: What are the life expecatancies of filters?
A: It all depends.
Q: What are the advantages of a programmable thermostat?
A: Programmable thermostats are more accurate and efficient than mercury thermostats, and they allow you to automatically control the temperature in your home.

HOW OFTEN SHOULD I CHANGE MY

Q: How often should I change my air filter?
A: Inspect your air filter monthly, and replace it every six months, or more often if it is especially dirty.
Q: How often should I change my humidifier filter?
A: Replace your humidifier filter at least once a year.
Q: How often should I change my thermostat batteries?
A: Change your thermostat batteries at least once per year.
Q: How often should I change my filter?
A: If you have a filter, replace it every 3-6 months. If you have a purifier, replace it every 1-2 years.

How often should I replace my air filter?

- The life of your filter depends on your environment and the type of filter you have installed. To put it simply, there really is no concrete answer to this question. Certain things such as:
- The type of filter you have installed
- The size of your home
Q: How do you change a filter?
A: Locate your filter(s). Remove the dirty filter and dispose of it. Install the new or cleaned and dried air filter with the air flow arrow pointing toward the blower.
Q: How often should I clean the filter?
A: The frequency with which you should clean or replace your A/C system's filter depends on a number of factors, including the type of filter being used, the amount of traffic your home or office experiences, the presence of pets, and how often your heating and air conditioning system is used. Always start by checking your system's filter(s) once a month. If your home or office has remote filters in the wall or ceiling, be sure to check and replace them as needed.
Q: How often should I replace my filters?
A: You should replace your disposable filters at least once a month, and clean your washable filters once a month.

HVAC MAINTENANCE

Q: What temperature should I set for my thermostat?
A: 1. HVAC systems typically last around 15 years.
2. Change your air filter in the fall and spring, and check it monthly.
3. Maintenance should be performed on your A/C unit at least once a year.
4. If your A/C or furnace is more than 12 years old, you should consider replacing it.
5. Make sure your HVAC is the correct size for your home.
Q: Why is preventative HVAC maintenance important?
A: Regular maintenance extends the life of your systems and increases their efficiency.
Q: What routine HVAC maintenance should I perform?
A: Maintain your HVAC system to avoid costly repairs.
Q: Why do I blow fuses or why does my circuit breaker trip for my AC system?
A: If the breaker is warm to the touch, DO NOT RESET. Call a licensed electrician. If the breaker is not warm to the touch, you can try to reset the breaker or replace the fuse if the fuse is blown. If the breaker trips/fuse blows again, call a licensed AC contractor.
Q: How Often Should I Schedule Maintenance for My HVAC System?
A: Your HVAC system should be inspected and serviced at least once a year to keep it running efficiently and to prevent costly repairs. Our customer maintenance plan includes two inspections, cleanings, repair discounts, and 24-hour service.
Q: What does HVAC stand for?
A: HVAC is a system that controls the temperature, humidity and air quality in a space. Heating, ventilation and air conditioning (HVAC) is a system that controls the temperature, humidity and air quality in a space. The three main components of an HVAC system are a furnace, a heat pump and an air conditioner. The furnace heats the air, the heat pump moves the air and the air conditioner cools the air.
Q: How often should I have maintenance done on my air conditioner?
A: Get your air conditioner serviced at least once a year to ensure maximum efficiency and to prevent any future problems. Spring to early summer is the best time to do this.
Q: What size HVAC system should I have?
A: The size of your HVAC system is dependent on the size of your home and you should have your home's individual heating and cooling needs evaluated by a licensed professional.

HOW DO I KNOW IF MY

Q: How can I tell if my heating system is working efficiently?
A: If you notice your heating bills are unusually high or your home isn't staying as warm as you'd like, your heating system may not be running very efficiently. Schedule a maintenance visit with a qualified heating technician to have your system checked and serviced.
Q: How do I know which type of heating is right for me?
A: Hiring an HVAC contractor for professional advice is the best approach when you are in the market for a new heating system.
Q: How do I know if my A/C unit is big enough?
A: Bigger isn't always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your Horizon Comfort Specialist will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

EMERGENCY HEAT?

Q: What is Emergency Heat?
A: Emergency Heat is when you use your supplemental heat (2nd stage) by itself, without the use of your heat pump (1st stage heat). Different systems and thermostats have different ways of determining when the second-stage heat comes on to assist the heat pump, but it is always done automatically. The two stages will work together in the colder months, and it is not necessary to switch your thermostat to Emergency Heat.
Q: What happens when I switch to Emergency Heat?
A: Emergency Heat is a back-up system that runs when the Heat Pump can't.
Q: Why is the Emergency Heat light on?
A: The Emergency Heat light on your thermostat is usually on when your thermostat is set to Emergency Heat. If your thermostat is not set to Emergency Heat, and the light is on, then that usually indicates a problem with your heat pump.

WHAT IS THE

Q: What is a BTU?
A: 1 ton = 12,000 BTU/hr. It's a measure of how much heat the AC can remove from a room in an hour. BTU is short for British Thermal Unit and is a unit of measurement for heat energy. 1 ton of air conditioner can remove 12,000 BTUs of heat per hour.
BTU stands for British Thermal Unit. 1 BTU is the amount of heat required to raise 1 pound of water 1 degree Fahrenheit
Q: What is S.E.E.R.?
A: SEER is a measure of air conditioner or heat pump cooling efficiency. The higher the SEER, the more efficient the system.
Q: What is the efficiency level of your current system?
A: If your system is old and inefficient, or if it breaks down often, you should consider replacing it. Otherwise, repair may be the better option.
Q: What goes into installing a new system?
A: - A new HVAC system will require the installation of ductwork, which is composed of two parts: supply and return. The supply duct is attached to the outflow of the new system, and the return duct is attached to the inlet of the new system. The filter is placed as near to the furnace or air handler as possible.
Q: What is two-stage heating?
A: Two-stage heating means a furnace has two levels of heat output: high for cold winter days and low for milder days.
Q: What is I.A.Q.?
A: There are various products available to improve the quality of the air inside your home, including air filters, humidifiers, and ventilator systems.
Q: What is the ideal indoor humidity level?
A: The ideal household humidity level is between 30 and 60 percent.

A HEAT EXCHANGER?

Q: What is the primary function of a heat exchanger?
A: A heat exchanger is a piece of metal that separates the safe warm air that is circulated through your home from the poisonous carbon monoxide gas created during the combustion process when you operate your furnace.
Q: What are possible causes of cracks in a heat exchanger?
A: A furnace heat exchanger can crack from natural heating and cooling cycles, as well as from being overworked or stressed. Dirty air filters, blocked vents, and burners that are not firing properly can all contribute to the detrimental stress that may lead to cracks in a heat exchanger.
Q: What are the potential dangers of operating your HVAC system with a cracked heat exchanger?
A: A cracked heat exchanger in your furnace can allow carbon monoxide to escape into your home. This can cause serious health problems or even death.
Q: Why are humidifiers used more in heating than cooling?
A: The average comfort range for relative humidity in a home is from 30 to 35%.

HEATING AND AIR CONDITIONING

Q: How do I clean my exterior air conditioning unit?
A: Clean your air conditioner's outdoor unit as needed, but it is a good rule of thumb to clean it both at the beginning and the end of the operating season. With the unit switched off, use a garden hose to clean the exterior surface. For extremely dirty units or if dirt has collected in the air conditioner coils, contact Ehlers to schedule maintenance.
Q: Why is it important to have regular maintenance on my home comfort system?
A: You should have your home comfort system regularly inspected by a qualified technician to ensure optimal performance.
Q: What regular maintenance do heating and air conditioning systems need?
A: In short, the most important part of HVAC maintenance is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system's worst enemies. Whether it's an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.
Q: How important is it to get the right size of heating and cooling equipment?
A: HVAC sizing is important for both comfort and energy efficiency. Over-sized or under-sized equipment can cause problems with temperature and humidity control.
Q: How long should my air conditioning system run in a cycle?
A: There is no exact answer for how long your system should run during each cycle.
Q: How important is air quality and what factors need to be considered?
A: An air quality system can improve your comfort and health by purifying, filtering, controlling humidity, and ventilating the air in your home. Many new heating and air conditioning systems come with air quality features built in, and others can be easily added to existing systems.
Q: How important is it to have a quiet heating and air conditioning system?
A: Extremely important.
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